You can use the Forgot Password feature on the login page to reset your account password. This feature can be used for both Main Accounts and Sub-accounts. Here are the steps.
Go to the Desty Omnichannel login page and click "Forgot Password".
For a Main Account, select "Set Up Account for Main Account" and enter the registered phone number. For a Sub-account, you can enter the registered email address.
After you enter your email address/phone number, you will receive an access link to reset your password. Wait a moment, then click the “OK” button.
Open the email/WhatsApp message you received and click the "Create a new password" button.
Enter your new password in the available field.
That concludes the explanation of how to reset your password on Desty Omnichannel. Next, you can learn what needs to be done when setting up Desty Omnichannel here.