On the Desty Omnichannel Dashboard, you can monitor the operational status of your account and sales performance from connected marketplaces. The Dashboard helps you identify items that need follow-up, such as product linking and stock synchronization, and view a brief business analysis. The following is an explanation of the information available on the Dashboard:
1. Items That Need Attention
There are several things you need to pay attention to when setting up your Desty Omnichannel account for the first time.
Marketplace Products Are Not Linked to Master Products
This means there are products available on the marketplace that have not yet been linked/mapped to Master Products in Desty.
Example:
- Shopee has a product: Black T-Shirt - SKU KAOS001
- Desty has a Master Product: Black T-Shirt - SKU KAOS001
- However, the Shopee product has not yet been linked to Master Product KAOS001.Master Products Are Not Linked to Some or All Stores
This means there are Master Products in Desty that have not been connected to products in one or more marketplace stores.
Example:
- Master Product: Shoe A
- Shopee Store 1 is already linked
- Shopee Store 2 is not yet linked
- TikTok Store is not yet linked
Therefore, Master Product Shoe A is considered not linked to some storesSKU Stock Synchronization Failed
This means the stock for a Master SKU failed to sync to the Marketplace.
Example:
- Master Stock is updated to: 10
- Stock sync to Shopee fails, so Shopee stock still uses the previous stock level.
2. Getting Started Guide
In the Getting Started Guide section, you can view the recommended steps for preparing and starting to use Desty Omnichannel. The guide completion progress is displayed at the top, for example, 6/6 Completed when all steps have been completed.
The Getting Started Guide includes the following activities:
Create Master Products.
Add products to marketplaces.
Manage inventory.
Create purchase orders or transfer stock between warehouses.
Manage orders.
Top up.
That concludes the key points to keep in mind when setting up your Desty Omnichannel account. Next, learn more about the transaction fees for Mekari Desty payment methods here.